Mit 'Gung Ho!' bringen Sie Ihre Leute auf Trab und begeistern Ihr Team!In eine wahre Geschichte e...

With a new foreword by Ken BlanchardAn invaluable new strategy for creating enthusiastic employee...

With a new foreword by Ken BlanchardA straightforward and snappy guide to successful customer ser...

'Your customers are only satisfied because their expectations are so low and because no one else ...

With Big Bucks! bestselling authors Ken Blanchard and Sheldon Bowles unlock the secrets of making...

Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and ch...

High Five! combines the spellbinding charm of a timeless parable with cutting-edge information ab...

Gung Ho, üc basit adimda bütün calisanlarinizin enerjilerini, arzu ve heyecanlarini nasil hareket...

Müsteriler, hizmetinizden beklentileri fazla olmadigi veya baskalari daha iyisini veremedigi icin...