This book develops an IT strategy for cloud computing that helps businesses evaluate their readin...

This book offers an elaborate and empirical look at service quality of hospitals in the emerging ...

This book develops an IT strategy for cloud computing that helps businesses evaluate their readin...

E-Commerce Strategy: Text and Cases provides the fundamental literature required for graduate stu...

Information Strategy Design and Practices develops a framework for designing information technolo...

This book examines the modules elements required before implementing knowledge management solutio...

This book provides a practical approach to designing and implementing a Knowledge Management (KM)...

The book can enable a company to make a choice on the benchmarking practice to be employed under ...

The importance of benchmarking in the service sector is well recognized as it helps in continuou...

This book deals with complex variants of Travelling Salesman Problem (TSP) and Vehicle Routing Pr...

This book introduces the fundamental principles of understanding business requirements to apply e...

Since research is best learned by doing, this book emphasizes a hands-on, do-it yourself approach...