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18.04.2019Dieses Buch integriert die drei wichtigsten Lehren in der Service-Landschaft der letzten Zeit: Le...
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15.01.2005
A fully revised and extended version of the best selling 'Quality 75', the book includes a full r...
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01.10.2011
A book on lean service and office improvement, this is an update of The Lean toolbox for Service ...
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16.03.2010
The management of ideas is, in many companies, a huge untapped or poorly underutilized resource. ...
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02.01.2023
This is the 6th edition of a book that has become a standard reference to Lean principles, system...
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24.06.2024
'Lean' in this title refers to operations management, the Toyota Production System, and its deriv...
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20.08.2014
Although you cannot learn about Lean without 'Gemba' experience, games allow the next best thing ...
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08.12.1997
Operations Management is concerned with the management of people and the customer processes and i...
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