A simplified and relevant appraisal of key aspects of Operations Management, especially tailored ...

The purpose of this book is to provide cutting-edge information on service management such as the...

For courses in management science and decision modeling.

This book fills a void for a balanced approach to spreadsheet-based decision modeling. In additio...

Tie customer-driven strategies to service operations and process management, and sharpen your foc...

For undergraduate Operations Management courses. A broad, practical introduction to operations, r...

Dirección de la producción y operaciones estratégicas

Dirección de la producción y operaciones tácticas

A market-leading introduction to operations text

Quantitative Analysis for Management helps you develop a real-world understanding of business ana...

For courses in operations management.

A broad introduction to operations, reinforced with extensive practice problems Operations Manage...